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Lights
Troubleshooter

Find the right light guide

Answer four questions and we will point you to the guides that document that light. We cannot diagnose your device remotely.

Four questions

1. Whose internet service do you have?

The model number is on the label under or behind the device. How to find it.

3. What colour is the light?
4. How does it behave?

Browse by provider

If the questions do not fit, open your provider's hub directly.

Spectrum internet cable Open hub → Xfinity internet cable Open hub → AT&T internet fiber, internet dsl Open hub → Verizon internet fiber Open hub → Cox internet cable Open hub → NETGEAR retail router Open hub → Orbi retail mesh Open hub →